For its first brand refresh in 13 years, Domino’s updated its color palette, packaging, and font to look more engaging. When it came to making new tagline, though, the Michigan-based pizza chain is trying something unique: they just added more Ms to their wordmark. Mmm.
Domino’s announced a rebrand Wednesday that includes brighter reds and blues and a new font called Domino’s Sans that was designed to “be thicker and doughier” and proves that using sans serifs doesn’t have to be bland. Team members will get new branded gear to wear in the kitchen and out delivering orders, and there’s a reimagined suite of new pizza boxes, including one black-and-metallic-gold box designed for premium menu items, like Domino’s Handmade Pans, to better upsell pricier pizzas.
It’s a brand refresh optimized for craveability, like recent rebrands for Burger King and Papa Johns that used squishy type and color palettes chosen to convey freshness and ingredients. This is graphic design meant to look delicious and make you hungry.
For its new tagline—which Domino’s is calling it its “cravemark”—they tapped Shaboozey, who draws out the “m” sound when saying “dominos” in campaign ads (like “dommmino’s,” get it?). On screen, the musician’s jingle is visually reinforced with an animation that adds the extra Ms to the Domino’s wordmark before the letters snap into the Domino’s domino logo.
“Rather than launching a more traditional tagline, we’re baking craveability right into our name and every aspect of our brand as a reminder of this relentless focus,” Domino’s executive vice president Kate Trumbull said in a statement. “You literally can’t say ‘Domino’s’ without saying ‘mmm.’”
The cravemark is a wordmark, tagline, and jingle all rolled up into one, and judging by who the company got to sing it, Domino’s has big ambitions for its new brand asset. Shaboozey’s “A Bar Song (Tipsy)” tied the record for the longest-running No. 1 in Billboard Hot 100 chart history last November, and he was the only artist to be featured on Beyoncé’s Cowboy Carter twice. In a statement, he called pizza “that one food that brings everyone together” across generations and cultures. Domino’s is aiming for an asset with wide appeal and recognition.
Domino’s is the leading U.S. pizza chain by revenue, bringing in $4.78 billion annually, ahead of Papa John’s, Yum! Brands-owned Pizza Hut, and Little Caesars. Same as its competitors, though, Domino’s has also seen its year-over-year same-store sales plummet since the pandemic as fewer people seek out delivery options. Like Peloton or Zoom, delivery pizza brands are pandemic darlings that are readjusting to new norms. Pizza has been hit especially hard by inflation, with median restaurant meal prices rising 12% for pizza, more than any other food category, according to data from Datassential.
Other pizza chains have responded to shifting quick-service restaurant trends with redesigns of their own, like Papa Johns, which introduced a food-inspired brand refresh last year, and Pizza Hut, which is experimenting with its own new store concepts and premium menu items at home and a new, fun, retro logo abroad. Trumbull, the Domino’s executive, denies that their brand refresh is due to the company struggling, but it does have something to do with repositioning the brand.
“Over the past decade, we became known as a technology company that happens to sell pizza,” she said. The pizza chain remembered for its pizza tracker and website would like to start being remembered for “making and delivering the most delicious products and experience,” as Trumbull put it. Though the brand refresh will show up in digital advertising and on Domino’s app and website, the impetus behind it is human.